Originally Posted by Ricochet

I'm disappointed again in MS's lack of communication and preparation.
They basically weren't prepared for their success. The problems associated with the increase in traffic from the Halo 3 launch should have been a notification that additional measures would need to be taken for an increase in the user base over the holiday season.

That being said, I accept their apology and will gladly download my free arcade game. I probably won't play it or be able to select a game of my choosing, but I appreciate the gesture.

Note to MS : People would rather be informed and have problems than have problems and be kept in the dark or mislead as to the extent of the situation.
Keep that in mind in the future.

(Yes, I realize MS will not get this message. I have already given them this message.)