| | Completely Off-topic Talk about anything you want, as long as you don't spam | 
04-07-2007
| | | I like pancakes
Join Date: Feb 2007 Location: Alberta Canada Fav 360 Game: Lost planet, R6V, GOW Posts: 1,092
|  Why Microsoft Tech support sucks
Alright has some of you may know, My xbox 360 broke a few weeks ago.
(I was at future shop when I phoned them, I have a replacement warrenty but they wouldn't replace it till june 29th -when the MS warrenty is over-)
I phoned Microsoft tech support and told them my xbox 360 was wrecking all my disc's (I had to get a new copy of rainbow six vegas twice cause of it) They told in five business days I would have a box to send it in. Over the last few weeks I've just been playing demos. In the last week It started to freeze and go to a green screen, Then the last week here it just died on me. Only gave me three red lights, I tried it without my HD and it did the same thing. Went and found the error the red lights were giving me (0110 - Meaning GPU/Memory FAIL). Well I emailed them on wesnday and got a email back on friday saying my claim has not even gone through meaning I've waited three weeks for nothing,
So today I phone tech support, The first guy hung up on me has soon has he picked up. I phone back and get this nice old Chinese lady, She put through a new claim for a new xbox 360 since all the trouble I've been given and there even going to toss in over night shipping she said. So she checked my other service tag to see why it wasn't put through, There's a message saying she was threatnd over the phone, (The last time I phoned the future shop lady talked and was really ignorant)
So me and her had a good laugh about that lol, So it looks like I'll have me a new xbox 360 in the next 10 dayish ^^!
__________________ The God, The gun
The vasoline
You dirty pig I'm cuming inside you
The pain, The fear
The flash, The scream
You dirty whores I'll murder all of you
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04-07-2007
| | | xbox is boring now
Join Date: Feb 2007 Location: JerZ Fav 360 Game: Cod4 Posts: 783
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apple tech sopport is the best and every one speaks English
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Knowledge Is Power, Knowledge Shared Is Power Lost..
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04-07-2007
| | | R.I.P Slowpoke.
Join Date: Dec 2005 Fav 360 Game: Whoa! Posts: 2,491
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dang bro lol sucks eh well you got out in luck so 
__________________ 2007 Forum Spammer  | |
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05-02-2007
| | | I like pancakes
Join Date: Feb 2007 Location: Alberta Canada Fav 360 Game: Lost planet, R6V, GOW Posts: 1,092
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Well...Phoned them today, I sent it out on the 17th, They recived it on the 20th and the box was total'd. Purolator told them it was damaged from the shipping so it took them 10 days to pay microsoft for the 360's value (shipping insurance ftw) So, my new one will ship in a couple days I was told.
__________________ The God, The gun
The vasoline
You dirty pig I'm cuming inside you
The pain, The fear
The flash, The scream
You dirty whores I'll murder all of you
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05-02-2007
| | | You're Beet
Join Date: May 2005 Location: Pennsylvania Fav 360 Game: CHESSMASTER LIVE Posts: 960
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Quote:
Originally Posted by xl Optimous lx  apple tech sopport is the best and every one speaks English | I hate Macs. They are annoying as hell. But on topic, Im so glad my 360 hasnt broken yet, because it seems like a lot of people are having tons of Customer Service problems 
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